• About
  • Contact
  • Privacy Policy
  • Terms and Conditions
The VR Soldier
  • Featured
  • News
  • Education
  • Reviews
  • Press Releases
  • Featured
  • News
  • Education
  • Reviews
  • Press Releases
No Result
View All Result
The VR Soldier

Expired Software Certificate Causes 15-hour Oculus Rift Outage

Mark Arguinbaev by Mark Arguinbaev
March 8, 2018
in News
Reading Time: 3 mins read
0
Share on TwitterShare on Facebook

Owning a virtual reality headset makes you part of a very eclectic group of consumers these days. As such, we see overall sales of units such as the Oculus Rift not leaving too many people impressed. This problem is only compounded when that particular headset doesn’t let users access the service for over 15 hours straight. A very worrisome problem, although a software update has been issued.

Oculus Rift Software Bug

Any piece of technology can suffer from issues at some point. Whether it is in the hardware or software side things will wrong sooner or later. For Oculus Rift owners, the bug they encountered is another validation of this unwritten rule. With users unable to access the Oculus runtime service, the headset became rather useless until an update was provided. Oculus quickly acknowledged the problem and issued a fix earlier today.

It seems the problem was on the Facebook-owned company’s end. An expired certificate in the Oculus software causes a global “crash” for all users. Without this native software, the VR headset cannot be operated. It is a central point of failure, in a way and one that created a small PR nightmare for the company over the past two days. Al2hough such a routine problem can occur at any time, taking 15 hours to fix it is simply not acceptable.

According to some sources, the issue was a bit more complex than renewing the certificate. Instead, it blocked the way Oculus could update their headsets. As such, the entire process of working around this issue had to be rebuilt from scratch. An update is in place, but it needs to be installed through the company’s support page on the website. This manual process will certainly annoy a few users, but it’s better than dealing with a non-responsive headset.

Thankfully, all users will receive a compensation for these issues. A $15 credit voucher for their online store has been issued to all users, which is a nice gesture of goodwill. At the same time, it won’t make people feel more happy about buying or owning a VR headset in general. These growing pains need to be sorted out a lot sooner in the future, but for now, we will have to deal with these issues as they arise.

If you liked this article make sure to follow us on twitter @thevrbase and subscribe to our newsletter to stay up to date with the latest VR trends and news.

Tags: Oculus RiftVR Headset
Previous Post

Updated 3DNES Emulator now has Virtual Reality Headset Support

Next Post

Netflix Doesn’t Consider Virtual Reality to be a Priority

Newsletter

Click to subscribe to our weekly newsletter

Press Releases

Press Releases

Ganja Guruz NFT Collection to blaze past CryptoKitties in 2023

by Null Transaction PR
January 28, 2023

The NFT craze is still going strong in the crypto world, and the next big thing to watch out for...

Read more

Caspar (CSPR), BudBlockz (BLUNT), and Enjin Coin (ENJ) Gains Are Expected to Continue

January 28, 2023

3 Reasons Why Crypto Investors Are Putting Their Weight Behind Budblockz (BLUNT)

January 25, 2023

XRP Bulls Target $1, BTC Rallies Over 21k & BudBlockz Assembles Rocket for Launch Date

January 24, 2023

Experts Predict BudBlockz And Solana To Be The Fastest Growing Cryptocurrencies In Q1

January 23, 2023
  • About
  • Contact
  • Privacy Policy
  • Terms and Conditions

© 2022 The VR Soldier

No Result
View All Result
  • Featured
  • News
  • Education
  • Reviews
  • Press Releases

© 2022 The VR Soldier